Teams Room For Android are not showing up

IBN 4,351 Reputation points


Please i need your help on this.

we have 3 Poly Teams Room devices. Since at least Wednesday of last week, they will not show up in Teams Room For Android.

I saw them show up late last night when I checked, so I thought it was fixed, but I looked this morning and it's gone again.


Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Kael Yao-MSFT 37,571 Reputation points Microsoft Vendor

    Hi @IBN

    This seems to be a backend issue.
    I am afraid you may need to contact Microsoft customer support as suggested in the error message for further help.

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