Teams Room For Android are not showing up

IBN 4,351 Reputation points
2022-09-26T14:31:01.58+00:00

Hello

Please i need your help on this.

we have 3 Poly Teams Room devices. Since at least Wednesday of last week, they will not show up in Teams Room For Android.

I saw them show up late last night when I checked, so I thought it was fixed, but I looked this morning and it's gone again.

244846-image.png

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,227 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Kael Yao-MSFT 37,571 Reputation points Microsoft Vendor
    2022-09-27T01:42:34.783+00:00

    Hi @IBN

    This seems to be a backend issue.
    I am afraid you may need to contact Microsoft customer support as suggested in the error message for further help.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.