Skype for business stuck on loading?

River Westrick 1 Reputation point
2022-09-26T18:31:19.947+00:00

So I used to have Skype for Business on my laptop. It came already on it so I never really used it for anything. Recently, it started to show the loading screen for it but never went away. I've tried to restart my laptop, I've hard reset it, and I've even uninstalled the app. But it is still there, stuck on the loading screen. I'm not sure what else to do to get rid of it.

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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  1. Dillon Silzer 54,831 Reputation points
    2022-09-26T21:09:43.023+00:00

    Hi @River Westrick

    Try removing the registry as suggested by Hans Lu MSFT:

    How to uninstall & remove Skype for Business from registry

    https://answers.microsoft.com/en-us/skype/forum/all/how-to-uninstall-remove-skype-for-business-from/72f65e52-7369-4973-a291-b25ea0c62b28#:~:text=Go%20to%20Control%20Panel%20%3E%20Programs,for%20Business%20to%20uninstall%20it.

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    If this is helpful please accept answer.