I am not able to enable the Azure Active Directory Premium P1/P2 license in Azure AD B2C.

Question

I am not able to enable the Azure Active Directory Premium P1/P2 license in Azure AD B2C.

Ahsan Shakeel 1

I have created the Azure AD B2C Tenant. I want to make the Conditional Access policy in the new Azure AD B2C Tenant. When I tried to develop it, it asked me to enable the Azure Active Directory Premium P1/P2 license.

When I tried to enable the free trial of Azure Active Directory Premium P1/P2 license, it gives an error "Failed to activate Azure AD Premium P2 trial" any solution

3 answers

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Answer 1

Givary-MSFT 35,626 Microsoft Employee Moderator

@Ahsan Shakeel Thank you for reaching to us. As I understand you are trying to activate P1/P2 license in Azure AD B2C.

Azure AD B2C tenants don't use Azure AD Premium P1 or Azure AD Premium P2 licensing. Azure AD B2C uses Azure AD B2C Premium P1 or P2 licenses, which are different from Azure AD Premium P1 or P2 licenses for a Standard Azure AD tenant. Azure AD B2C tenants natively support some features that are similar to Azure AD Premium features

Refer to this article https://learn.microsoft.com/en-us/azure/active-directory-b2c/billing#change-your-azure-ad-pricing-tier:~:text=Change%20your%20Azure%20AD%20pricing%20tier it has the steps on selecting the pricing tier for Azure AD B2C

Reference: Billing model for Azure Active Directory B2C

Let me know if you have any further questions.

Please remember to "Accept Answer" if answer helped, so that others in the community facing similar issues can easily find the solution.

Ahsan Shakeel 1 Reputation point

2022-09-27T09:17:21.087+00:00

@Givary-MSFT thank you for your response.

I want to use CAP in Azure AD B2C. Which license do I need? I'm using Pricing tier "PremiumP1" Azure AD B2C.
Givary-MSFT 35,626 Reputation points Microsoft Employee Moderator

2022-09-27T11:01:36.267+00:00

@Ahsan Shakeel You are referring CAP here as Conditional Access Policy, Azure AD B2C Premium P2 is required to create risky sign-in policies. Premium P1 tenants can create a policy that is based on location, application, user-based, or group-based policies

Refer to this article https://learn.microsoft.com/en-us/azure/active-directory-b2c/conditional-access-user-flow?pivots=b2c-custom-policy#:~:text=Add%20a-,Conditional%20Access%20policy,-A%20Conditional%20Access for more information.

Let me know if you have any further questions.

Please remember to "Accept Answer" if answer helped, so that others in the community facing similar issues can easily find the solution.
Givary-MSFT 35,626 Reputation points Microsoft Employee Moderator

2022-09-30T03:42:19.257+00:00

@Ahsan Shakeel

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.

Answer 2

JimmySalian-2011 42,511

Hi,

Did you created and used before AAD P1/P2 License? As it flags this error if it was activated previously.

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Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

Ahsan Shakeel 1 Reputation point

2022-09-26T20:54:21.573+00:00

Hi @JimmySalian-2011

I have first time created this tenant.

I want to create the Conditional Access Policy in the Azure AD B2C, which requires the license, but I cannot start a free trial.
JimmySalian-2011 42,511 Reputation points

2022-09-26T20:58:47.26+00:00

Okay np, Did you followed these steps - To activate - Go to the Directory + subscription filter > select the correct Azure Active Directory tenant. Then go to Azure Active Directory > Licenses > Overview. In the top right under "Quick tasks" select "Get a free trial." Select Azure AD Premium P2 and select Activate.
Ahsan Shakeel 1 Reputation point

2022-09-26T21:03:23.42+00:00

Yes, I am the correct tenant. In the new Azure AD B2C tenant, my Azure AD shows the license menu as disabled.
JimmySalian-2011 42,511 Reputation points

2022-09-27T08:43:43.153+00:00

Hi Ahsan,

I was about to respond to you on the other thread, can you provide the exact error details from the B2C portal when you received Failed to activate the Azure AD P2. If you click on the error message at the top or at the notificaitons you can see the complete error please provide that.

Answer 3

Garry Lowther 21

Will not recognise my password when clicking the blue "Start your trial >" button in the e-mail with this link:

https://emails.azure.microsoft.com/redirect/?destination=https%3A%2F%2Fadmin.microsoft.com%2FAdminPortal%2FHome%3Fref%3Dsubscriptions%2Fwebdirect%2F1f7dba17-edf7-.....&p=bT01MTk1ZmFlMy02....

I assume it is because you assume this is a work account, which it is not. It is my developer account.

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I am not able to enable the Azure Active Directory Premium P1/P2 license in Azure AD B2C.

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