Outlook Web Access fail to show HTML format email, but show normal on Outlook client

Question

Outlook Web Access fail to show HTML format email, but show normal on Outlook client.

In this HTML content, including a table with serveral variables.

how to show the email content on OWA side?

thanks!

Answer 1

Hi there

Try this :)

In Mail view, click on Settings (visible as a cog wheel icon) within the top-right corner.

Beneath the reading pane, select the show reading pane on the right or show reading pane at the bottom to enable or move. ...

Close the Settings window to apply.

Answer 2

Hi anonymous user ,

Welcome to our forum!

Does this issue occur on other computer?
And what browser are you using? To further confirm if the problem is with the browser itself, please try try to use other browsers(such Microsoft Edge) and log in to OWA to check if the HTML email is displayed properly.

If it is displayed properly on other browsers, it's suggested that you could uninstall and reinstall the browser you current use to check if there're any differences.

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