Outlook Web Access fail to show HTML format email, but show normal on Outlook client

Huang Yin (CI/PWV2) 1 Reputation point

Outlook Web Access fail to show HTML format email, but show normal on Outlook client.

In this HTML content, including a table with serveral variables.

how to show the email content on OWA side?


Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Anonymous

    Hi there

    Try this :)

    In Mail view, click on Settings (visible as a cog wheel icon) within the top-right corner.

    Beneath the reading pane, select the show reading pane on the right or show reading pane at the bottom to enable or move. ...

    Close the Settings window to apply.

  2. ChristyZhang-MSFT 21,181 Reputation points Microsoft Vendor

    Hi anonymous user ,

    Welcome to our forum!

    Does this issue occur on other computer?
    And what browser are you using? To further confirm if the problem is with the browser itself, please try try to use other browsers(such Microsoft Edge) and log in to OWA to check if the HTML email is displayed properly.

    If it is displayed properly on other browsers, it's suggested that you could uninstall and reinstall the browser you current use to check if there're any differences.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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