Tab Added using Graph API but not showing on Screen

Question

Tab Added using Graph API but not showing on Screen

Khurram Shahzad 16

Hi Guys,
We are adding tab to Microsoft Teams Channel, Graph API Response is successful and it says that Tab has been created.

But that tab is not being shown on Teams UI.

Any help would be appreciated.

1 answer

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Answer 1

Prasad-MSFT 10,266 Microsoft External Staff Moderator

We followed below graph API doc to add a tab in a channel and it got added successfully.
https://learn.microsoft.com/en-us/graph/api/channel-post-tabs?view=graph-rest-1.0#request

It shows up in UI as well.

Make sure the corresponding app must already be installed in the team in order to add/pin to channel.

Thanks,

Prasad Das

If the response is helpful, please click "Accept Answer" and upvote it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate.

Khurram Shahzad 16 Reputation points

2022-09-30T06:57:02.71+00:00

Hi @Prasad-MSFT ,
Thank you for resounding. yes i am using the same API method. I am also using the installApp API call for app installation.

I am getting response of Successful and Created code,

But Tab does not show up in Teams UI.

Even if i get information of installed app it return that tab has been installed and exist but does not show on UI.

Even if i try to reinstall it gives me Conflict response that application already exist but doe not show in UI.

Thank.- Khurram
Prasad-MSFT 10,266 Reputation points Microsoft External Staff Moderator

2022-09-30T13:19:51.193+00:00

@Khurram Shahzad - Could you try upgrading/downgrading Teams app and check if it helps? It might be cache issue as well.
and Is it happening for particular Team or each team?
Khurram Shahzad 16 Reputation points

2022-10-03T09:00:01.953+00:00

Hi,

We are facing this issue for each team now. Sometimes it start working for some old teams. but since last week when ever we create any new Teams and Channels it does not work.
Prasad-MSFT 10,266 Reputation points Microsoft External Staff Moderator

2022-10-03T14:42:29.197+00:00

Could you please provide your request Id and timestamp details?

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Tab Added using Graph API but not showing on Screen

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