Family Subscription Authorosation

Question

I can not accept my kids request to the family subscription and I just keep getting the same message "Something has gone wrong" and nothing else?

Answer 1

Hi @David Smulders

Try using the following link and describe your issue:

https://support.microsoft.com/en-us/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=Smc

Fill out the rest of the forms and submit a request to receive support.

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If this is helpful please accept answer.