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How do i get my Facebook code from my authenticator after losing my phone and not being able to access Facebook?

Han_here 11 Reputation points
2022-09-30T10:31:12.943+00:00

I lost my phone canoeing and now I can't access Facebook or messenger without a QR code. I didn't write them down as I didn't know what they were. I have all the passwords in my newly downloaded app and WhatsApp is working but I don't know how to add Facebook again.
Facebook have no customer support that I can find and I've added my ID loads of times now and it continually says this function isn't available.
Please someone help!

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,153 questions
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  1. JimmySalian-2011 42,071 Reputation points
    2022-09-30T11:27:04.337+00:00

    Hi,

    The process is to restore from backup, hope you had backup configured in the phone check the steps here - back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

    Hope this helps.

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  2. Han_here 11 Reputation points
    2022-09-30T11:41:43.557+00:00

    I did have back up set up and all of my passwords for all other apps are there but the Facebook codes aren't. These are the ones I need. Any advice to get them?
    Many thanks, Hannah

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