Need assistance with an "Entry Point Not Found" error msg

Question

Hi,
Recently i'm not able to launch my EngineDJ.exe software on my PC.
I keep getting a "The procedure entry point SetThreadDescription could not be located in dynamic link library KERNEL32.dll" error msg.
I already tried uninstalling & reinstalling the DenonDJ software and still the same error.
I also checked all windows updates and everything seems up to date.
I'm running on Windows 7 Ultimate, 64 bit.
Thank you in advance

Answer 1

Hi @Spiro

Windows 7 end of life was January 14, 2020, so you won't receive support on it anymore. My suggestion would be to upgrade your Windows OS version.

You could also try opening a support ticket with Denon DJ:

https://support.denondj.com/en/support/home

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