Guest/External Users can't see Microsoft Teams in MyApps Portal; how do we enable?

Question

Guest/External Users can't see Microsoft Teams in MyApps Portal; how do we enable?

Nikhil Kulkarni 6

So I bulk invited guest users via Azure AD and have added them to a Microsoft Teams group. For the invitation, I had used the My Apps portal link but I was testing some guest accounts today and Microsoft Teams app doesn't appear at all.

I tried searching online for solutions and went through AD but nothing's worked. I assigned Microsoft Teams to a user directly but it's coming up with the 'Something not right' error when viewing under my Apps. I even created a collection with the Teams app for the group but no success.

Is there any other way in which Teams can appear on the my Apps portal for guest users?

Cristian SPIRIDON 4,486 Reputation points Volunteer Moderator

2022-10-02T16:25:22.357+00:00

Hi NikhilKulkarni-6868,

Did you enable guest access to teams in Teams Admin Center?

https://learn.microsoft.com/en-us/microsoftteams/set-up-guests?source=recommendations
Sandeep G-MSFT 20,911 Reputation points Microsoft Employee Moderator

2022-10-13T03:18:19.553+00:00

@Nikhil Kulkarni

Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept the answer" and Up-Vote for the same, which might be beneficial to other community members reading this thread.
Marilee Turscak-MSFT 37,206 Reputation points Microsoft Employee Moderator

2022-10-20T00:23:08.8+00:00

Hi @@Nikhil Kulkarni ,

Just checking to see if you were able to see the answer from @Sandeep G-MSFT . If the information helped you, please Accept the answer to help bring visibility for others who may be searching. Otherwise, let us know how we can further assist!
Rick Santangelo 0 Reputation points

2023-06-21T18:46:47.27+00:00

I have the exact same issue and I can verify that guest access has been enabled to teams in Teams Admin Center.

I found that I could send the direct link to the Team to the guest user, then the guest user can manually add the site. That is not acceptable...

I want the ability to publish apps in their MyApps portal so I can automate and centrally manage these guest portals to show the Teams app launcher on their Apps dashboard.

1 answer

Your answer

Cristian SPIRIDON 4,486 Reputation points Volunteer Moderator

2022-10-02T16:25:22.357+00:00

Hi NikhilKulkarni-6868,

Did you enable guest access to teams in Teams Admin Center?

https://learn.microsoft.com/en-us/microsoftteams/set-up-guests?source=recommendations
Sandeep G-MSFT 20,911 Reputation points Microsoft Employee Moderator

2022-10-13T03:18:19.553+00:00

@Nikhil Kulkarni

Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept the answer" and Up-Vote for the same, which might be beneficial to other community members reading this thread.
Marilee Turscak-MSFT 37,206 Reputation points Microsoft Employee Moderator

2022-10-20T00:23:08.8+00:00

Hi @@Nikhil Kulkarni ,

Just checking to see if you were able to see the answer from @Sandeep G-MSFT . If the information helped you, please Accept the answer to help bring visibility for others who may be searching. Otherwise, let us know how we can further assist!
Rick Santangelo 0 Reputation points

2023-06-21T18:46:47.27+00:00

I have the exact same issue and I can verify that guest access has been enabled to teams in Teams Admin Center.

I found that I could send the direct link to the Team to the guest user, then the guest user can manually add the site. That is not acceptable...

I want the ability to publish apps in their MyApps portal so I can automate and centrally manage these guest portals to show the Teams app launcher on their Apps dashboard.

Answer 1

@Nikhil Kulkarni

You can ask user to login to https://myapps.microsoft.com/<resource tenant name>
If user is part of tenant A and user is provisioned in tenant B as guest, then you can ask user to try URL https://myapps.microsoft.com/<tenant B onmicrosoft.com name>

This will directly take user to myapps portal of Tenant B and user will be able to see the collections created in Tenant B myapps portal.

Do let me know if you have any further questions.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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Guest/External Users can't see Microsoft Teams in MyApps Portal; how do we enable?

1 answer

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