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Account Access

Charlotte Petit 1 Reputation point
2022-10-03T14:42:25.437+00:00

I have been trying to change our payment method and cannot get signed in. I receive an email that the amount is past due and then when I try to log in it says that it is not a valid account. I have tried to make an actual phone call and get directed to the website. I have responded to the emails about the delinquent invoice and still do not get a response.

Windows 365 Business
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  1. JimmySalian-2011 42,071 Reputation points
    2022-10-03T14:48:55.02+00:00

    Hi,

    Would request you to contact Microsoft billing/sales team for more information, billing/subscription support is free for all Azure customers, you can create a free ticket here: https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest.

    Hope this helps.

    ==
    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

  2. Charlotte Petit 1 Reputation point
    2022-10-03T15:33:50.62+00:00

    It will not let me log in. Is it possible for me to speak with someone directly to resolve this issue. I have been trying to make contact since the beginning of September.