MECM console crashes when opening Hierarchy Settings

Maralok 46 Reputation points
2022-10-05T15:09:59.907+00:00

Since recently, if I click on "Site Configuration" -> "Sites" -> "Hierarchy Settings", the console crashes and closes. When that happens, I get the following three events in the "Application" event log:

Faulting application name: Microsoft.ConfigurationManagement.exe, version: 5.2207.1049.1000, time stamp: 0xea37ccd4  
Faulting module name: KERNELBASE.dll, version: 10.0.17763.3287, time stamp: 0xd3d15282  
Exception code: 0xe0434352  
Fault offset: 0x00123f12  
Faulting process id: 0x25e8  
Faulting application start time: 0x01d8d7309e1005a4  
Faulting application path: C:\Program Files (x86)\Microsoft Configuration Manager\AdminConsole\bin\Microsoft.ConfigurationManagement.exe  
Faulting module path: C:\Windows\System32\KERNELBASE.dll  
Report Id: 23b238a4-9252-4bb8-8531-251735508752  
Faulting package full name:   
Faulting package-relative application ID:   

And

Application: Microsoft.ConfigurationManagement.exe  
Framework Version: v4.0.30319  
Description: The process was terminated due to an unhandled exception.  
Exception Info: System.TypeLoadException  
  at Microsoft.ConfigurationManagement.AdminConsole.DialogFramework.DialogFactory.CreatePage(Microsoft.ConfigurationManagement.AdminConsole.SmsPageXmlData, Microsoft.ConfigurationManagement.AdminConsole.SmsDialogData)  
   at Microsoft.ConfigurationManagement.AdminConsole.DialogFramework.Forms.SmsPropertySheet.AddPages(Microsoft.ConfigurationManagement.AdminConsole.SmsPageXmlData[])  
   at Microsoft.ConfigurationManagement.AdminConsole.DialogFramework.Forms.SmsPropertySheet.Initialize()  
   at Microsoft.ConfigurationManagement.AdminConsole.ShowDialogTaskHandler.DoTask(Microsoft.EnterpriseManagement.ConsoleFramework.NavigationModelNodeBase, Microsoft.ConfigurationManagement.AdminConsole.SccmTaskConfiguration, Microsoft.ConfigurationManagement.AdminConsole.PropertyDataUpdated, Boolean)  
   at Microsoft.ConfigurationManagement.AdminConsole.SccmTaskHandlerBase.DoTask(System.Collections.Generic.IList`1<Microsoft.EnterpriseManagement.ConsoleFramework.NavigationModelNodeBase>, Microsoft.EnterpriseManagement.ConsoleFramework.NavigationModelNodeTask)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowTaskHandler+WindowTaskOperation.ExecuteTaskJob(System.Object, Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs)  
   at Microsoft.ConfigurationManagement.AdminConsole.ConsoleJobExceptionHandler.ExecuteJob(System.ComponentModel.IComponent, System.EventHandler`1<Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs>, System.Object, Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobsService.RunJob(Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobDescription)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowJobsService.RunJob(Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobDescription)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowJobsService.RunJob(System.ComponentModel.IComponent, System.EventHandler`1<Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs>, System.EventHandler`1<Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobErrorEventArgs>, System.Object[])  
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowTaskHandler+WindowTaskOperation.ExecuteTask()  
  
Exception Info: System.Reflection.TargetInvocationException  
   at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)  
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])  
   at System.Delegate.DynamicInvokeImpl(System.Object[])  
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)  
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)  
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()  
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)  
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)  
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)  
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)  
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)  
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)  
   at System.Windows.Threading.DispatcherOperation.Invoke()  
   at System.Windows.Threading.Dispatcher.ProcessQueue()  
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)  
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)  
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)  
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)  
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)  
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)  
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)  
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)  
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)  
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)  
   at System.Windows.Window.ShowHelper(System.Object)  
   at System.Windows.Window.Show()  
   at System.Windows.Window.ShowDialog()  
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowManager+GenericWpfWindowConstructor.BeginShow(Microsoft.EnterpriseManagement.ConsoleFramework.ShowViewContext, System.Object, System.Object, System.AsyncCallback, System.Object)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.ViewConstructor.BeginShow(Microsoft.EnterpriseManagement.ConsoleFramework.ShowViewContext, System.AsyncCallback, System.Object)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowManager+WpfWindowRecord.ShowWindow()  
  
Exception Info: System.Reflection.TargetInvocationException  
   at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)  
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])  
   at System.Delegate.DynamicInvokeImpl(System.Object[])  
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)  
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)  
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()  
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)  
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)  
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)  
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)  
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)  
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)  
   at System.Windows.Threading.DispatcherOperation.Invoke()  
   at System.Windows.Threading.Dispatcher.ProcessQueue()  
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)  
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)  
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)  
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)  
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)  
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)  
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)  
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)  
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)  
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)  
   at System.Windows.Application.RunDispatcher(System.Object)  
   at System.Windows.Application.RunInternal(System.Windows.Window)  
   at System.Windows.Application.Run(System.Windows.Window)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleApplication.LaunchWindow()  
   at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleApplication.Run()  
   at Microsoft.ConfigurationManagement.AdminConsole.Program.Main()  

And

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.TypeLoadException: The page of type Microsoft.ConfigurationManagement.AdminConsole.SiteHierarchy.AutoUpgradeClientSettingsPageControl was not found in the assembly AdminUI.SiteHierarchyProperty, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35.  
   at Microsoft.ConfigurationManagement.AdminConsole.DialogFramework.DialogFactory.CreatePage(SmsPageXmlData pageXmlData, SmsDialogData dialogData)  
   at Microsoft.ConfigurationManagement.AdminConsole.DialogFramework.Forms.SmsPropertySheet.AddPages(SmsPageXmlData[] pagesXmlData)  
   at Microsoft.ConfigurationManagement.AdminConsole.DialogFramework.Forms.SmsPropertySheet.Initialize()  
   at Microsoft.ConfigurationManagement.AdminConsole.ShowDialogTaskHandler.DoTask(NavigationModelNodeBase node, SccmTaskConfiguration sccmTask, PropertyDataUpdated dataUpdatedDelegate, Boolean readOnly)  
   at Microsoft.ConfigurationManagement.AdminConsole.SccmTaskHandlerBase.DoTask(IList`1 navigationNodes, NavigationModelNodeTask task)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowTaskHandler.WindowTaskOperation.ExecuteTaskJob(Object sender, ConsoleJobEventArgs jobArguments)  
   at Microsoft.ConfigurationManagement.AdminConsole.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobsService.RunJob(ConsoleJobDescription jobDescription)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowJobsService.RunJob(ConsoleJobDescription jobDescription)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowJobsService.RunJob(IComponent jobOwner, EventHandler`1 jobMethod, EventHandler`1 errorHandler, Object[] arguments)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowTaskHandler.WindowTaskOperation.ExecuteTask()  
   --- End of inner exception stack trace ---  
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)  
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)  
   at System.Delegate.DynamicInvokeImpl(Object[] args)  
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)  
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)  
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()  
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)  
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)  
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)  
   at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)  
   at System.Windows.Threading.DispatcherOperation.Invoke()  
   at System.Windows.Threading.Dispatcher.ProcessQueue()  
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)  
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)  
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)  
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)  
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)  
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)  
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)  
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)  
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)  
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)  
   at System.Windows.Window.ShowHelper(Object booleanBox)  
   at System.Windows.Window.Show()  
   at System.Windows.Window.ShowDialog()  
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowManager.GenericWpfWindowConstructor.BeginShow(ShowViewContext showViewContext, Object parent, Object view, AsyncCallback callback, Object state)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.ViewConstructor.BeginShow(ShowViewContext showViewContext, AsyncCallback callback, Object state)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowManager.WpfWindowRecord.ShowWindow()  
   --- End of inner exception stack trace ---  
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)  
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)  
   at System.Delegate.DynamicInvokeImpl(Object[] args)  
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)  
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)  
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()  
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)  
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)  
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)  
   at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)  
   at System.Windows.Threading.DispatcherOperation.Invoke()  
   at System.Windows.Threading.Dispatcher.ProcessQueue()  
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)  
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)  
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)  
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)  
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)  
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)  
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)  
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)  
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)  
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)  
   at System.Windows.Application.RunDispatcher(Object ignore)  
   at System.Windows.Application.RunInternal(Window window)  
   at System.Windows.Application.Run(Window window)  
   at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleApplication.LaunchWindow()  
   at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleApplication.Run()  
   at Microsoft.ConfigurationManagement.AdminConsole.Program.Main()  

The interesting part of those events is probably the line "The page of type Microsoft.ConfigurationManagement.AdminConsole.SiteHierarchy.AutoUpgradeClientSettingsPageControl was not found in the assembly AdminUI.SiteHierarchyProperty" which seems like the DLL is missing parts of what's needed to create the Client Upgrade page of the dialog. I've been trying to think about anything we've recently changed in the client upgrade settings but we really haven't done anything there. The only thing that recently happened is we installed the NTLM hotfix, but that doesn't include a console update.

Oh, another interesting point is that in the console, the menu point "Console Extensions" is missing: https://i.imgur.com/XrdonSi.png (there's supposed to be a "Console Extensions" under the "Features" in the left hand menu but it's gone).

This is with MECM 2207 and all hotfixes installed. If I go on "Updates and Servicing", I am not offered any additional updates. The console is version 5.2207.1048.1000. .NET is on 4.8.03761.

The crash happens whether I start the console on the site server itself or on a remote client. Also, I tried installing an old version of the console (2203) on a remote client, then point it to the new server and accept the "this console version is too old" warning, but the crash also happens on that old version. I've googled the error messages above and there are indeed two hits on the Technet forums, but they're quite old and the most appropriate one of them just says to upgrade to version 1906 which we're long past.

Microsoft Security | Intune | Configuration Manager | Other
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1 answer

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  1. Simon Ren-MSFT 40,376 Reputation points Microsoft External Staff
    2022-10-06T02:45:54.903+00:00

    Hi,

    Maybe you can try the latest KB 14959905 to see if it can fix the Configuration Manager console crashing issue. Refer to:
    Update for Microsoft Endpoint Configuration Manager version 2207, early update ring

    After upgrade, the Configuration Manager console version will be 5.2207.1048.1700 and Client version will be 5.0.9088.1010.

    247944-mecm-2207-hotfix.png

    Hope it helps. Have a nice day!

    Best regards,
    Simon


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