MDT image deployment failing on Dell Optiplex 7060

Question

MDT image deployment failing on Dell Optiplex 7060

Matthew C 1

Hello, I am trying to image my Optiplex 7060 and the image deployment isn't working! When I image the machine and pull the USB image stick and restart it says "No bootable device found". Any ideas?

Simon Ren-MSFT 40,346 Reputation points Microsoft External Staff

2022-10-07T07:46:20.41+00:00

Hi @Matthew C ,

Have you changed the Boot sequence to Legacy mode? If yes, it's a known issue for Dell Optiplex 7060. The solution is to return the system to the UEFI boot mode.

For more detailed information, please refer to:
No boot device found when you change the Boot sequence to Legacy mode

Hope it helps. Have a nice day!

Best regards,
Simon

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Matthew C 1 Reputation point

2022-10-07T15:26:14.413+00:00

At this point I've tried to image with the boot sequence set to Legacy and I've tried it in UEFI as well and both give the same result. In the format boot sequence of MDT by default it formats BIOS and I've even gone so far as to swap the boot formatting scripts in MDT to "trick" it into formatting UEFI and even that didn't work, still same result of the computer not recognizing or detecting that there is a valid boot partition at all.
Simon Ren-MSFT 40,346 Reputation points Microsoft External Staff

2022-10-10T07:42:06.51+00:00

Hi,

Thanks for your information. Does the issue only happen on Dell model? If yes, please contact Dell to see if they can provide any useful information.

I will also do more research, if there is any update, I will let you know. Thanks for your understanding.

Best regards,
Simon
Matthew C 1 Reputation point

2022-10-10T15:50:35.417+00:00

Thanks for trying to help me with this. This issue is only on the Dell Optiplex 7060 desktop model. Every other system we have done doesn't have the problem. Optiplex 7010, 7050, 7090 and a multitude of Latitude laptops have no issues whatsoever with MDT image deployment. I've contacted Dell support to try and get some information and all they had was a generic response stating that "It seems to be a software issue" and to get help I can pay for such and such support plan.

This is a frustrating problem because my employer had purchased an entire computer lab's worth (32 units) of these Optiplex 7060's and we can't get them to image properly so the students are stuck using the old computers until we can get this figured out. Another solution that I tried was imaging the system with an OS post-install step in MDT called "Convert MBR to GPT" which runs an executable thats built into the System32 folder in Windows that essentially swaps the boot formatting from BIOS to UEFI. This did work but made the systems unstable and they would BSOD so it wasn't a viable solution at all.
Simon Ren-MSFT 40,346 Reputation points Microsoft External Staff

2022-10-11T07:54:39.75+00:00

Hi,

Thanks for your reply.

Can we manually image the Dell Optiplex 7060 device?

A helpful video about Dell device for your reference. Please make sure the BIOS time is correct.
How To Fix Dell Computer Hard Drive Not Detected / Hard Drive Not Found / Hard Drive Not Installed

Hope it helps. Thanks for your time.

Best regards,
Simon
Jerry F 16 Reputation points

2022-10-19T22:14:18.043+00:00

Does the image you're deploying include the right storage driver for the target? I had similar issue with the 7080. Looks like the 7060 is the same. The Intel Rapid Storage Driver is required on the deployed machine so it can recognize the SSD storage

p.s. I found the Dell 7080 also doesn't use network drivers included in MS Windows. I had to add the Dell network driver too should you also have that issue