Parnter account won't associate with learning account

Question

Hi,

I am trying to associate my partner account (company email address) with my learning account (personal email address) and I keep getting the error message:

"You do not have Learning account registered with a.aguda@Karima ben .co.uk. Either try associating with a different Microsoft account, or complete the registration at www.microsoft.com/learning and try associating the account again."

I have completed the registration and Microsoft support for partner accounts have stated this is an issue with my learning account.

Please assist

Answer 1

Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
Merge and transfer certification profiles
Certification Profile/MCID Assistance
Certification Profile/Account Linking

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