TenantInfo::Discover: Failed reading registration data from AD. Defaulting to autojoin disabled 0x80070002

Question

TenantInfo::Discover: Failed reading registration data from AD. Defaulting to autojoin disabled 0x80070002

Michael Farber 2

I am looking for help with AAD domain join.
Running dsregcmd /join /debug, i am getting the following error:
Automatic device join pre-check tasks completed.
TenantInfo::Discover: Failed reading registration data from AD. Defaulting to autojoin disabled 0x80070002
DsrCmdJoinHelper::Join: TenantInfo::Discover failed with error code 0x801c001d.

dsregcmd /status:
AD Configuration Test : FAIL [0x80070002]
Error Phase : discover
Client ErrorCode : 0x801c001d

I also have 304 and 307 in the eventvwr:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\MDM\AutoEnrollMDM is set yo "1"

And i have a bunch of 76 errors under Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostic-Provider

I have checked access to the folloing URLs:
https://enterpriseregistration.windows.net
https://login.microsoftonline.com
https://device.login.microsoftonline.com

I also tried running cmd as a system and set the proxy: netsh winhttp set proxy PROXY01:8080
but getting the same error:
TenantInfo::Discover: Failed reading registration data from AD. Defaulting to autojoin disabled 0x80070002
DsrCmdJoinHelper::Join: TenantInfo::Discover failed with error code 0x801c001d.

I was looking at the permission issues in AD but could not find anything.

Please help with any other troubleshooting steps or what else i can check to resolve an issue?

Thank you.

Olga Os - MSFT 5,966 Reputation points Microsoft Employee

2022-10-07T17:51:04.183+00:00
Hello @Anonymous ,

Please make sure your deployment is not failing due to the unsupported scenario.

As example for hybrid Azure AD join:

Hybrid Azure AD join isn't supported for Windows Server running the Domain Controller (DC) role.

Hybrid Azure AD join isn't supported on Windows down-level devices when using credential roaming or user profile roaming or mandatory profile.

Server Core OS doesn't support any type of device registration.

User State Migration Tool (USMT) doesn't work with device registration.

Sincerely,
Olga Os
Michael Farber 2 Reputation points

2022-10-07T19:27:06.083+00:00

Olga, thanks for the reply.
I am trying to enroll Windows 10 21h2. Not using USMT.
Thank you.
Sandeep G-MSFT 21,241 Reputation points Microsoft Employee Moderator

2022-11-07T05:41:26.56+00:00

@Anonymous

I wanted to check if you are still looking for an assistance on this issue that you have posted in this thread.
Jan Willem 0 Reputation points

2023-08-29T09:15:30.9766667+00:00

I have the exact same issue.

Anyone been able to solve this problem ? Would love some extra information on debugging this problem.

I am trying to connect a windows server 2019(Client) to my windows server 2016(AD)

1 answer

Your answer

Olga Os - MSFT 5,966 Reputation points Microsoft Employee

2022-10-07T17:51:04.183+00:00

Hello @Anonymous ,

Please make sure your deployment is not failing due to the unsupported scenario.

As example for hybrid Azure AD join:

Hybrid Azure AD join isn't supported for Windows Server running the Domain Controller (DC) role.

Hybrid Azure AD join isn't supported on Windows down-level devices when using credential roaming or user profile roaming or mandatory profile.

Server Core OS doesn't support any type of device registration.

User State Migration Tool (USMT) doesn't work with device registration.

Sincerely,
Olga Os
Michael Farber 2 Reputation points

2022-10-07T19:27:06.083+00:00

Olga, thanks for the reply.
I am trying to enroll Windows 10 21h2. Not using USMT.
Thank you.
Sandeep G-MSFT 21,241 Reputation points Microsoft Employee Moderator

2022-11-07T05:41:26.56+00:00

@Anonymous

I wanted to check if you are still looking for an assistance on this issue that you have posted in this thread.
Jan Willem 0 Reputation points

2023-08-29T09:15:30.9766667+00:00

I have the exact same issue.

Anyone been able to solve this problem ? Would love some extra information on debugging this problem.

I am trying to connect a windows server 2019(Client) to my windows server 2016(AD)

Answer 1

How to solve the issue:

"TenantInfo::Discover: Failed reading registration data from AD. Defaulting to autojoin disabled 0x80070002
DsrCmdJoinHelper::Join: TenantInfo::Discover failed with error code 0x801c001d."
follow this guide: https://blog.alschneiter.com/2018/08/16/configure-device-registration-with-azure-ad-connect/ But to successfully hybrid join your device, you should do the following steps afterwards:

Use dsregcmd /leave on the maschine
You may also need to delete all user certificates from the device's local AD container
You can use dsregcmd /debug /join to join the device. It may take 2-3 attempts, but at some point it will register successfully.