Hi all,
I had a physical SBS2011 essentials machine that was moved to a virtualised environment and needed activating due to detected hardware changes.
The online update did not work and I had to ring through the phone line. However the activation assistant does not accept the confirmation ID, stating the confirmation ID does not match.
The person on the phone said this happens when a device is moved to virtualised environment ,but since the product is based on the now obsolete 2008r2, they cannot provide support and recommended I post here.
My plan is to migrate to a newer version of windows but until this is done I would like to get this product activated.
Any assistance will be appreciated. I did ask on answers.microsoft.com, but I was recommended to post my question here.