Intune hybrid joined devices how to reset / redeploy

Arjan Versloot 1 Reputation point
2022-10-09T17:47:13.51+00:00

Hi,

I have a hybrid AD environment, so "autopilot reset" option isn't possible.

What would be the best options for the scenarios below?

Redeploy device to same user.
Redeploy device to a new user. (was used by another user which no longer works for the company)
Retire or Delete a device.
Stolen or lost device.

thanks

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,749 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,473 questions
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  1. Lu Dai-MSFT 28,356 Reputation points
    2022-10-10T01:19:03.397+00:00

    @Arjan Versloot Thanks for posting in our Q&A.

    For this issue, "Wipe" action is available for these scenarios. A wipe is useful for resetting a device before we give the device to a new user, or when the device has been lost or stolen.

    For retire and delete action, they are similar. For retire action, removal happens the next time the device checks in and receives the remote Retire action. However, delete action is an immediate removal.

    For more details, please refer to the following article:
    https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#wipe

    After removing a device, we can re-enroll the device to intune.

    Hope the above is helpful to you.


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  2. Arjan Versloot 1 Reputation point
    2022-10-10T11:45:52.123+00:00

    are there steps needed in the on-premise AD? after a wipe the device gets a new computername right? so to keep things clean, the old computeraccount should be deleted?