Help me please

dionisis dia 1 Reputation point
2022-10-09T21:40:17.53+00:00

Guys i dont have authenticaor verified for any on my phone but i need code to connect to my school account what i have to do ehen there is nowhere a code

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 426.2K Reputation points MVP
    2022-10-09T21:44:06.477+00:00

    What's the history here? New phone? You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

    You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake.
    https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  2. dionisis dia 1 Reputation point
    2022-10-09T21:51:27.413+00:00

    How to restore whe i go the icloud it needs a real microsoft account not a school account


  3. dionisis dia 1 Reputation point
    2022-10-09T22:00:52.137+00:00

    Really thank u for tryin to help me. So now i go to my old phone which has the school account connected but has no code fro authenticator and i do cloud back up; then what happens


  4. dionisis dia 1 Reputation point
    2022-10-09T22:04:29.9+00:00

    On my new phone now on the authenticator i have the microsoft account connected is that okay;

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  5. Dave Patrick 426.2K Reputation points MVP
    2022-10-09T22:06:31.963+00:00

    On new phone make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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