Windows Server 2019 stops during the boot process

[[Wishy]] 1 Reputation point
2020-09-23T10:01:20.217+00:00

Hello forum!

Our server often hangs on restart.
After the start (EFI) the Windows logo appears,
but no spinning dots.
A reboot is necessary.
The start often works better when the boot process is observed with BNC.
But that can also be a placebo ...

Any idea how I can see where the boot process is getting stuck?
Regards
Wishy

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
2,215 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Dave Patrick 330.9K Reputation points
    2020-09-23T10:05:16.467+00:00

    I'd start by checking here and with manufacturer about support for Server 2019
    https://www.windowsservercatalog.com/

    also check the latest ROM bios, firmware, chipset and driver support pack from manufacturer's site have been installed.

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Molly Lu 581 Reputation points
    2020-09-28T06:23:21.29+00:00

    Hi @[[Wishy]] ,

    Welcome to Microsoft Q&A.
    Check if there is a memory.dmp under C:\Windows folder.
    You can download the WinDbg Preview from Microsoft Store for dump analysis.
    Reference link —— Analyzing a Kernel-Mode Dump File with WinDbg
    https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/analyzing-a-kernel-mode-dump-file-with-windbg

    Best regards,
    Molly

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