Windows Update error 0x80070003 in windows server 2019

Question

Hi

i am trying to add update windows patches in windows server 2019 and Patches downloaded from

( https://www.catalog.update.microsoft.com )

Getting error

{PS C:\Users\Administrator> DISM.exe /online /add-package /packagepath:c:\updates\Windows10.0-KB5013941-x64

Deployment Image Servicing and Management tool

Version: 10.0.17763.1

Image Version: 10.0.17763.737

An error occurred trying to open - c:\updates\Windows10.0-KB5013941-x64 Error: 0x80070003

An error occurred trying to open - c:\updates\Windows10.0-KB5013941-x64 Error: 0x80070003

Error: 3

An error occurred trying to open - c:\updates\Windows10.0-KB5013941-x64 Error: 0x80070003

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log }

I flow all setup for solution

net stop bits

net stop wuauserv

net stop msiserver

net stop cryptsvc

net stop appidsvc

Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.bac

Ren %Systemroot%\System32\catroot2 catroot2.bac

regsvr32.exe /s atl.dll

regsvr32.exe /s urlmon.dll

regsvr32.exe /s mshtml.dll

netsh winsock reset

netsh winsock reset proxy

dism /Online /Cleanup-image /ScanHealth

dism /Online /Cleanup-image /CheckHealth

dism /Online /Cleanup-image /RestoreHealth

dism /Online /Cleanup-image /StartComponentCleanup

Sfc /scanNow

net start bits

net start wuauserv

net start msiserver

net start cryptsvc

net start appidsvc

But still facing same issue

kindly advice what should i do

Answer 1

Hello

Thank you for your question and reaching out. I can understand you are having issues related to Windows update.

Disable any Antivirus program or Windows firewall you may have for temporary purpose.

Create a new folder named as C:\temp\cab

Download update package from http://catalog.update.microsoft.com to C:\temp

Run command line below to exact .msu file for getting .cab file.
expand -F:* C:\temp{.msu file name with extension} C:\temp\cab

Run DISM command line below to add .cab file.
Dism /online /add-package /packagepath:c:\temp\cab{.cab file with extension}

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Answer 2

Hi.
Method 1:
We recommend that you run Windows Update Troubleshooter:
https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd
Method 2：
Open C:\Windows\SoftwareDistribution\DataStore, delete all files in it.
Open C:\Windows\SoftwareDistribution\Download, delete all files in it.
Method 3：
May be related to the driver. Check “C:\$WINDOWS.~BT\Sources\Panther\SetupAct.log” for more information.

Best Regards,
Hania Lian