Cannot log into Microsoft Teams - The service principal for resource '' is disabled

Troy Winterbottom 1 Reputation point

We are using Azure Active Directory and previously had a free version of microsoft teams but seems this was a trial that expired? (maybe)

I want to signup to the free plan but everytime we login, we get the following error:

We are getting the following error:

Session ID: 1b327047-b394-6f34-d51d-e04255d512c9
Error Code: invalid_resource|AADSTS500014: The service principal for resource '' is disabled. This indicate that a subscription within the tenant has lapsed, or that the administrator for this tenant has disabled the application, preventing tokens from being issued for it.

I have tried 'Enabled for users sign in" inside the Microsoft Applications in the active directory, but this doesnt work?


Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 49,286 Reputation points Microsoft Vendor

    Hi @Troy Winterbottom

    At the end of the 12 months subscription, administrators should convert all Teams Exploratory users to a paid license that includes Teams. It is vital to ensure this is completed before the Teams Exploratory subscription expires to avoid any disruption to user's experience. For more information, see Upgrade users from Teams Exploratory, above in this article.

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