Software Install failing 1619

Micheal Groenewald (MEA) 21 Reputation points
2022-10-12T04:37:46.09+00:00

Good Day All
I am having an issue with deploying DataMine software and I dont get much support from the vendor - using MEM to deploy it
They have created an exe file with several files inside - I have tried to extract it by using 7ZIP, Winrar even tried using this method here:
https://www.codetwo.com/kb/msi-from-exe/
I could not get the MSI
Even by doing a right click on the supplied exe and going to properties -->> compatibility-->>"run compatibility troubleshooter" i couldnt get to the MSI files
this is the command line I am using
start /wait /min DatamineStudioUG.exe /s /v/qn

I have tried the following deployment options:
Package deployment:
"Only when no user is logged on" failing error 1619
"only when a user is logged on" failing error 1619
"whether or not a user is logged on" failing error 1619

Application deployment method:
"install application for device" failing error 1619

when testing as an administrator on a device you can install the exe
when running in system context it fails on the last part of the setup - and it comes up with this error which I believe is the cause of the 1619 error
when running on users system without admin rights but in system context through psexec it fails as well
everything goes well right up to the last piece of software that needs to install but comes up with this message block "the MSI being called does not exist in the location it is being called from"
somehow it seems that it cannot find the MSI in the "temp" extraction location that was created when the installer executes
any advice help would be appreciated
thx

Microsoft Configuration Manager Application
Microsoft Configuration Manager Application
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Application: A computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end users.
460 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Gideoney 441 Reputation points
    2022-10-12T08:05:55.98+00:00

    Error code 1619 = "This installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows Installer package."

    This indicates that the exe you were given by the vendor is simply a wrapper for an MSI -- a wrapper that's doing a poor job of extracting its files.

    For more information refer to the link:

    package-install-keeps-failing-with-exit-code-1619

    1 person found this answer helpful.
    0 comments No comments

  2. Jason Sandys 31,176 Reputation points Microsoft Employee
    2022-10-12T17:36:13.61+00:00

    Also, as a side note here "start /wait" has absolutely zero value and does not do what you probably think it does.

    1 person found this answer helpful.
    0 comments No comments