Problem after Windows 11 update

Question

Hello

After updating from windows 10 to windows 11 my computer start to demand bitlocker key. I never use it on my computer, but after this update this issue occure. I was talking with one of your agent onlinet for an hour to get that feedback "I understand your frustration, but don't worry, our development team is at the top of the matter. Just to let you know that you're not the only customer who has the same problem. At the moment, we are getting the same issues with BitLocker. Please don't take this against me. Rest assured that this is documented and will escalate it in the higher team. I hope you understand."

Please provide me with some help

Id key: A481E156
A481E156-F47A-4E6A-A882-20AA9F7842F6

Answer 1

Hello there,

Have you checked your Microsoft account for the Bitlocer key?

If your device is a modern device that meets certain requirements to automatically enable device encryption, your BitLocker recovery key is automatically saved to your Microsoft account before protection is activated.

You can try to recover them by following these articles.

Finding your BitLocker recovery key in Windows
https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6

BitLocker recovery guide
https://learn.microsoft.com/en-us/windows/security/information-protection/bitlocker/bitlocker-recovery-guide-plan

You can also try to disable the secure boot in the UEFI and try logging into your device.

----------------------------------------------------------------------------------------------------------------------------------------------------------

--If the reply is helpful, please Upvote and Accept it as an answer–

Answer 2

Im not login into microsoft account on this device. So this doesnt solve my problem, but thanks for this tip and your time.