Unable to unblock Teams contact

IBN 4,351 Reputation points
2022-10-13T15:54:07.81+00:00

Hello

Please i need your help on this issue.

User sees someone blocked in MS Teams, but they receive the error "We are unable to unblock this person at the moment. Try again later."

when they try and unblock from any (web, iPhone, desktop) client.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Dillon Silzer 54,831 Reputation points
    2022-10-13T17:41:28.97+00:00

    Hi @IBN

    From a similar post https://techcommunity.microsoft.com/t5/microsoft-teams/unable-to-unblock-a-user-quot-we-can-t-unblock-this-person-at/m-p/3607006:

    Messages go through for other users, just not the user that was blocked. I ended up opening a ticket with MSFT and turns out it was a bug in our DoD tenant.

    I recommend you go to https://admin.microsoft.com/ and open a ticket with Microsoft Support as there might be an issue with your tenant.

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    If this is helpful please accept answer.

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