Hi @Salma ,
Welcome to our froum!
Since the forum currently supports English, machine translation will have misunderstandings.
From your description, it seems to be a repeating redirect error.
Regarding this, please refer to Jonathan Paek's answer in the thread. This might help.
https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-repeating-redirects-detected/851fc32f-7700-4f50-99ae-89e6661f9c58
Please let me know if this works for you.
Warm thanks!
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