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Supersedence info is blank for many updates on parent WSUS server

Tom Alverson 1 Reputation point
2022-10-13T18:42:22.557+00:00

I have a lot of updates that have blank supersedence on the parent server but the child servers do show it correctly. This makes it very difficult for me to decline superseded updates as I cannot decline them on the child servers. I would have to make a list looking at the child servers of all the KB numbers and then find them on the parent to manually decline them (and the AJTEK script that I run ignores them because they do not show as superseded on the parent). How do I fix this? Here is what the parent server looks like for one example update:

Update viewed from a child server:
250164-image.png

Update viewed from the parent server:
250195-image.png

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. AllenLiu-MSFT 43,061 Reputation points Microsoft Vendor
    2022-10-14T06:44:35.573+00:00

    Hi, @Tom Alverson

    Thank you for posting in Microsoft Q&A forum.

    Is the update source "Synchronize from Microsoft Update" for parent WSUS?
    Have we tried to sync the update manually?
    You may try to run wsusutil reset to see if it helps.

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  2. Tom Alverson 1 Reputation point
    2022-10-14T14:30:02.367+00:00

    The parent server synchronizes directly with Microsoft (through a proxy server).
    How would I sync an update manually? There are hundreds of these updates with missing supersedence info.

    I have not tried wsusutil reset yet because we are in the middle of patching this week and I am not sure how disruptive that would be (also not sure exactly what it does from the description).

    SUMMARY
    Checks that every metadata row in the database has corresponding content
    stored in the file system. If content is missing or corrupted, WSUS
    downloads the content again. This is useful after restoring a database.

    Not sure what that means or if it has anything to do with the supersedense information.

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  3. Adam J. Marshall 9,121 Reputation points MVP
    2022-10-14T14:45:22.307+00:00

    A wsusutil reset will run through the database to match up what is physically downloaded to what the SUSDB database metadata says should be downloaded and if any files download are missing or corrupted, it will re-download them.

    I don't think that will solve your problem, but it is the first step to try (assuming it does more than just that).

    A wsusutil reset has no progress indicators, so once you start it, it will run until it has finished which can be an unknown amount of time usually around 24 hours is a good time to wait to assume it has finished.