Personal account access

Fox, Renee Janette 1 Reputation point
2022-10-13T19:41:41.343+00:00

I installed the microsoft Authenticator app on my phone. I deleted it. My personal email is still accessible on my phone but not on my computer.

  1. Is there a way to unlink the authenticator app from my email?
  2. Is there a way to link my iPhone to my Mac so the account is accessible?

I so not remember my password to the account and do not want to jeopardize access via my phone..

HELP
@RJF

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 426.2K Reputation points MVP
    2022-10-13T19:46:29.527+00:00

    You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

    You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake.
    https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  2. Fox, Renee Janette 1 Reputation point
    2022-10-13T19:50:35.037+00:00

    I had already added the account to the App. Ideas?