Outlook on desktop not syncing gmail accounts

Question

Outlook on desktop not syncing gmail accounts

Krys 6

Hello,

Outlook on desktop is not syncing my gmail accounts. I know it's not a problem on google's end and it's not my imap settings, because I haven't changed anything; outlook has just stopped working for gmail. Any tips that aren't "check your imap settings" are appreciated.

I did try deleting and re-adding one of the gmail accounts and that temporarily fixed the problem, but only for a moment.

I apologize for the unrelated tag, I couldn't find anything that was just "outlook" or "gmail".

Dillon Silzer 57,831 Reputation points Volunteer Moderator

2022-10-15T20:43:39.557+00:00

Are you receiving any specific errors when you try to sync your mail in Outlook?
KyleXu-MSFT 26,396 Reputation points

2022-10-17T07:45:17.147+00:00

@Krys

Which version of Outlook client that you used?

Are you configuring your mailbox in Outlook manually or automatically? The way for configure Gmail account in Outlook has changed: Add a Gmail account to Outlook

I also want to confirm with you that whether emails could sync after clicking the "Send/Receive All Folders".
KyleXu-MSFT 26,396 Reputation points

2022-10-20T07:56:09.547+00:00

@Krys

I am writing here to confirm with you any update about this thread. Could you sync emails successfully now?
Work Email 6 Reputation points

2022-11-17T18:45:32.99+00:00

I was just told by my corporate office (Not microsoft) that Outlook has discontinued the ability to sync your outlook email with other emails. Many people in our organization reported this disappeared on Oct. 20th. I will be contacting microsoft to say how disappointing this is, if it is true.
Grants04 6 Reputation points

2022-12-06T23:01:41.44+00:00

I'm having the exact same problem. I have 4 accounts syncing through my Outlook 365 desktop. Two are gmail accounts and both randomly stopped syncing on my desktop. Both work fine/still sync on my mobile, on my ipad, and on the gmail browser. I have tried everything and nothing seems to work.