Keyboard issue

Aine 1 Reputation point

When I type The it comes up @he and when I type the it comes up 2he. However, it's not consistent and I've already tried the FN-NUM LOCK which does not solve the problem.

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  1. Molly Lu 766 Reputation points Microsoft Vendor

    Hi @Aine ,

    Welcome to Microsoft Q&A.
    You can try following methods to fix the keystroke mismatch:
    1 . Press the Num Lock buttom on your keyboard to see if you can fix the error.
    2 . Check if there are certain keys that are not popping back up when pressed, causing the laptop keyboard to go haywire.
    3 . Check settings-->language-->keyboard to see if you have selected the right language

    Best regards,

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  2. S.Sengupta 17,136 Reputation points MVP

    Sometimes embedded dirt may interfere like this. In this case cleab the keyboard with a blower.

    Press "NumLock" or press "FN" + "NumLock" keys to make sure that it is disabled. Try typing again to see if your keys are fixed. If this doesn't fix your problem, you may have the wrong language selected

    Run the keyboard troubleshooter. Windows 10 has a dedicated troubleshooting tool that lets users fix common issues that might affect their computer. Go to Settings > Update & Security > select Troubleshoot. Locate the keyboard troubleshooter and run it. After the scan, follow the troubleshooting instructions on the screen. Restart your computer and check if the problem persists.

    Check the Language settings is correct.

    Check AutoCorrect settings.

    You may also try a different keyboard if possible.


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