Manage Outlook safe sender list

Question

Manage Outlook safe sender list

Duinkerken, Herwin 1

Hi All,

Within our organisation we are teaching our users not to click fishing e-mails, for that reason we are sending regularly emails from non existing domains to our internal users. For pictures to be downloaded we have used the safe sender list within outlook.
We are using GPO to create safe sender list within outlook. Works like a charm, domains and email addresses are added. Also the user still manages to add their own safe senders (append).

Now we want to remove domains and email addresses from the outlook list. But removing them from our global safe sender list (used in GPO), does not remove them from the safe sender list within outlook.

I can find numerious posts of how to create the GPO and safe sender list, but no answer to remove domains or email addresses from the list.

Any help is much appreciated!

Best regards

Herwin Duinkerken

Faery Fu-MSFT 19,751 Reputation points Moderator

2022-10-20T09:38:23.543+00:00

Hi @Duinkerken, Herwin ,
Is there any update on this thread? Have you tried the answer of @Victor Ivanidze , if you think the reply is helpful to you, please mark the helpful reply as answer, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.

3 answers

Your answer

Faery Fu-MSFT 19,751 Reputation points Moderator

2022-10-20T09:38:23.543+00:00

Hi @Duinkerken, Herwin ,
Is there any update on this thread? Have you tried the answer of @Victor Ivanidze , if you think the reply is helpful to you, please mark the helpful reply as answer, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.

Answer 1

Victor Ivanidze 101

Hi,

did you try to use PowerShell commandlet "Set-MailboxJunkEmailConfiguration"?

Duinkerken, Herwin 1 Reputation point

2022-10-17T09:51:19.67+00:00

Hi Victor,

I did not try this command. This is powershell against the mailbox on exchange.

We went ahead with the safesenderlist because we could manage this centrally. We thought removal would be as easy as adding the domains or email addresses.

Keep ya posted on the progress when we do it through powershell on exchange (I'm not authorized to manage Exchange)

Answer 2

Faery Fu-MSFT 19,751 Moderator

Hi @Duinkerken, Herwin ,

Welcome to our forum!

Does the Safe Send list that you import through Group Policy work？

In order to avoid formatting errors, it is recommended that you create a safe senders list in the Outlook client and then export it to a txt file, and then update it through Group Policy, the old safe list will be overwritten by the new one. (Note: The safelist added by the user on the client side is also overwritten)

For specific steps, you can refer to the answer in this thread, please let us know if there has such update when you tried these steps.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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Duinkerken, Herwin 1 Reputation point

2022-10-18T05:05:21.85+00:00

Hi FaeryFy,

The import works like a charm, like I mentioned in my original post. Deleting addresses from the list, does not delete the addresses from outlook. So adding is not the problem.

The link you posted, also is for the issue adding or managing, there is no mentioning of removal of addresses withing the list.

I'm sorry but this is not the answer..

A collegue of mine will look into the answer of Victor (above)

Answer 3

Duinkerken, Herwin 1

Hi Guys,

Sorry for the late reply, but our IT teams are devided. I asked the team which manages Exchange to help me with this issue, but untill now no support. They don't think it is a big issue, so it's getting back on the end of the line.

Please close this thread. I think @Victor Ivanidze gives the right answer, but i cannot yet verify.

Faery Fu-MSFT 19,751 Reputation points Moderator

2022-10-31T06:17:53.623+00:00

Hi @Duinkerken, Herwin ,

Please kindly mark the helpful reply as answer, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.

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Manage Outlook safe sender list

3 answers

Your answer