Graph Api Fails to convert docx to pdf if file is in minor version

Question

Hi,
I have a problem, if the file is in minor version the conversion to pdf does not work....

this is the error i get:

Status Code: BadRequest
Microsoft.Graph.ServiceException: Code: generalException
Message: Error from Office Service. Url=https://wordcs.officeapps.live.com/document/export/pdf HttpCode=BadRequest cert=subject:;thumbprint: ResponseHeaders=X-ErrorCode: WordFileDownloadFailed
X-ClientCorrelationId: 82e95354-8269-4451-8eae-23909fbb1991
X-ServiceCorrelationId: 82e95354-8269-4451-8eae-23909fbb1991
X-ErrorCategory: BadRequest
X-IsRetriable: False
Cache-Control: private
Date: Thu, 13 Oct 2022 06:35:06 GMT
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET

Inner error:
Code: OfficeConversion_RemoteDownload

below are my library settings:

missing some settings ??

Thanks

Answer 1

Hi @pierluigi l

I tried to replicate this scenario, but it is working as expected. I would recommend you to raise a support case with Microsoft Graph, a Support Engineer will be able to assist you better. You can raise support ticket from
http://aad.portal.azure.com/ or https://admin.microsoft.com/#/support/requests .

Hope this helps.

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