Hi,
Thank you for your question and reaching out.
I understand that you're having issues accessing disk properties on the new computers of your users. Have you made sure that they are the Administrator of the computer? If yes, I recommend trying to create a new user profile and see if they can access the disk properties from there. If yes, then the problem is the old user profile which is possibly corrupted. If not, you may try to perform an in-place upgrade process. The steps and video tutorial of it is here on this link https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-an-in-place-upgrade-with-windows-10/7f0b236e-3c6c-4913-9691-c4baa2a6190a
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