Kelvyn LEGRAS 21 Reputation points

I have a problem with several VMs on different AZUR tenants.

Some sites display an error: PR_CONNECT_RESET_ERROR in Firefox.
The same works fine from other computer which are not in azure.


Can you help me in solving this problem?

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. Prrudram-MSFT 22,936 Reputation points

    Hi @Kelvyn LEGRAS ,

    Thank you for reaching out to the Microsoft Q&A platform. Happy to answer your question.

    The PR_CONNECT_RESET_ERROR issue is encountered when the user tries to use Mozilla Firefox to connect to a website server with the HTTPS protocol, but the request gets denied. This error message essentially means that the peer or some middlebox in between (most likely a firewall) or antivirus application is terminating the connection forcibly.
    This issue is not azure specific, and it can happen with any machine having such configurations.

    I am adding some third party knowledge base articles here for your help. Please refer to:

    If the issue persists, I suggest you raise a technical support ticket with azure network technical support team for a deeper investigation. If you don't have the ability to open a technical support ticket, please let me know I can help you further on this.

    --please don't forget to upvote and accept as answer if the reply is helpful--

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