Azure Database for MySQL
An Azure managed MySQL database service for app development and deployment.
1,001 questions
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im having a hard time with setting up my wallet to get paid
Azure MySQL Flexible server stuck at updating status
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Jay Li
21
Reputation points
I tried to increase the server size for my MySQL server but it failed with a 500 internal server error.
Now my server is stuck in updating status, and I'm not able to make any changes.
It's still operational though, serving data and stuff.
Please help, how can i revert the change or update the status so i can update the settings again?
Azure Database for MySQL
{count} votes
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Oury Ba-MSFT 20,936 Reputation points Microsoft Employee Moderator2022-10-18T03:49:42.253+00:00 Hi @Jay Li Thank you for posting your question on Microsoft Q&A and for using Azure Services.
Iam sorry about the issue you are currently facing with MYSQL Server.
This could be a transient issue. I would suggest trying sometimes. If it, you are still facing the same issue feel free to reach out so we can work on the same.Regards,
Oury -
Oury Ba-MSFT 20,936 Reputation points Microsoft Employee Moderator
2022-10-18T20:48:08.387+00:00 Hi @Jay Li I wanted to check if you are still facing the same issue. Did you try the same process again. Please let us know the results.
Regards,
Oury -
Jay Li 21 Reputation points
2022-10-19T02:02:27.117+00:00 Hi Oury,
I've created a support ticket to resolve this issue yesterday.
It turns out that after the first failed updated, there was a second update that was successful.
But after the second update, there server status parameter didn't flip back to ready.
So it was stuck there for some time.Support team had to escalate this to the business team to update this value manually for us.
Seems more like an Azure bug, not something a user can resolve on his own.
And the only way to resolve it is to get the paid support plan to get an engineer to fix it for us. -
Oury Ba-MSFT 20,936 Reputation points Microsoft Employee Moderator
2022-10-20T15:59:21.827+00:00 Hi @Jay Li Thank you for letting us know. Let us know next time if you don't have a support plan, we can help you get a onetime free support ticket.
Regards,
Oury -
Jay Li 21 Reputation points
2022-10-21T02:30:23.99+00:00 ok noted. Thanks Oury!
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Turfday LLC 0 Reputation points2023-08-09T08:31:53.64+00:00 I have the same issue now ... "Azure MySQL Flexible server stuck at updating status." Looks like the bug was never fixed. Dont have a support plan. If this doesn't change ... I will have to delete the MYSQL server and start from scratch.
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Oury Ba-MSFT 20,936 Reputation points Microsoft Employee Moderator
2023-08-09T19:40:56.05+00:00 Turfday LLC Thank you for reaching out.
Please give me sometimes to check if this is a bug. In the meantime, you can send an email to azcommunity@microsoft.com with subject line ATTN: Oury with your subscription ID for a one-time free support ticket.
Regards,
Oury
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Oury Ba-MSFT 20,936 Reputation points Microsoft Employee Moderator
2023-08-11T16:30:02.24+00:00 Are you still experiencing the same issue? Please let me know.
If you are then please sending an email to azcommunity@microsoft.com with the below information
Subscription ID:
database name:
server name:
Location:
version of MYSQL Flexible:
Please let me know once it is sent.
Regards,
Oury
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Ravindra Rathore 365 0 Reputation points2024-11-21T17:45:30.74+00:00 @Oury Ba-MSFT I’m facing the same issue on my azure mysql flexible server. Can you please help.
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