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Domjan Lorand 21 Reputation points
2022-10-18T06:30:05.323+00:00

Dear MS team,

Facing an error regarding to all of MS desktop apps, Teams, Outlook. Using MS Office 2019 H&B.
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Checked some old articles about this topic but none of them helped.
Can you please help to find out a solution?

Many thanks!

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Zin Andrea 91 Reputation points
    2022-12-23T16:19:38.58+00:00

    The only workaround that I found is the following:

    • Take off the PC from domain (if is set)
    • Log in with an administrative user
    • Change name of the user folder (Es: From "C:\Users\john.doe" to C:\Users___john.doe.old)
    • Search the user's profile key in the registry and rename it (Es: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-82-3XXXXXXXXX-Ecc must become "___S-1-5-82-3XXXXXXXXX-Ecc")
    • Reboot PC
    • Log in with an administrative user and re-join the domain
    • Reboot PC
    • Log in with the user that previously had got errors and let Windows create a new user folder

    Hope this helps!
    Bye

    Andrea

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