Using SharePoint Online Migration Manager unable to sign in to DropBpx

john john 986

I want to migrate my DropBox folders to a SharePoint Online document library.

now i did the following steps:-

1) Go to the migration manager >> click on sign to dropbox >>

2) Sign in using google:-

3) but i will be redirected to the same page (API Request Authorization):-

4) and the Migration manager keep showing the following message:-

so any advice?

Thanks

Joshua Carey 6 Reputation points

2022-10-18T10:00:00.907+00:00

I am also getting the same issue.

The website even shows me being signed in, in the top right hand corner.

Could it be an issue with the type of DropBox account ?

1 answer

Joshua Carey 6 Reputation points

2022-10-18T10:34:43.567+00:00

@john john
I found a reason for our issues from this forum back in 2020: https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Oauth2-is-asking-to-login-with-work-account/td-p/446898
DropBox Forum

This indicates that the app is requesting "team" scopes, which can only be authorized by a team admin, that is, on a "Business" or "work" account.

The account you're logging in to isn't on Business team, and so can't authorize these scopes, so you're prompted to switch to a work account instead.

If you don't have a work account and only want to authorize non-team functionality, you will need to configure your app/authorization flow without the team scopes. You can find more information on how this works in the OAuth Guide and authorization documentation.
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john john 986 Reputation points

2022-10-18T11:55:40.183+00:00

@Joshua Carey ok thanks .. now just to understand the case better, my sharepoint account is the office 365 admin , while my drop-box is created using my personal gmail.. so will this work?

Joshua Carey 6 Reputation points

2022-10-18T13:16:34.147+00:00

@john john If your DropBox account is a "Business Account" that can accept the API requests from office 365 migration tool, then in theory - Yes.
But If you have only a personal DropBox account (regardless of the email account used to setup DropBox) this migration tool will not work.

I've opted for the teedious task of downloading the whole dropbox locally then using the fileshare SharePoint migration tool to upload, as it is only 1 user and 200GB.

Emily Du-MSFT 49,081 Reputation points Microsoft Vendor

2022-10-19T06:55:28.39+00:00

@john john

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Using SharePoint Online Migration Manager unable to sign in to DropBpx

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