Merging problem / Certification profile

Question

I merged my personal account with my Microsoft learn work account
All personal profile information has migrated to my work account like
certifications.
Migration is problematic and still not effective.
About certifications, after scheduling an exam on https://examregistration.microsoft.com/
The confirmation message is sent by email to djibril.diakhate@harsh.com .com instead of my real djibril7diakhate@harsh.com .com account, probably because of this problem I can not receive my certification. I have done a Microsoft PL-300 certification that I cannot receive on digital version.

If the problem is related to the account merge please help me solve the problem or cancel the merge.

Thank you especially for correcting the error related to the account djibril.diakhate@harsh.com .com is not my account is djibril7diakhate@harsh.com .com which is my microsoft learn account and which is configured.

Answer 1

Thank you for asking this question on the Microsoft Q&A Platform.

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:
Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams
Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam
Microsoft Certification - Vouchers/Discounts: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer

Pearson VUE Support:
Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

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