SYSTEM_SERVICE_EXCEPTION trying to install Windows 11

Question

I recently received my computer (Alienware Aurora R8) back from Dell because they had to replace a failed NVME SSD drive. It came back with Windows 10 (which is what it had when I originally bought it) and I'm trying to upgrade it back to Windows 11. However, every time I try (4 or 5 times now) I get a BSOD with the SYSTEM_SERVICE_EXCEPTION error at 48% completion. The Windows 11 installer gives me this error code: 0xC1900101 - 0x30018. I've updated all drivers, installed all Windows updates, unplugged everything but the monitor, mouse and keyboard and run every scan and repair tool I was able to find mentioned on various sites. Can't figure out what is causing the issue. Can anyone please help me figure this out? Thanks!

Answer 1

1) Run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

2) Run setupdiag > post a share link into this thread with all generated files
https://learn.microsoft.com/en-us/windows/deployment/upgrade/setupdiag

3) Run:

(bat files by design prompt antivirus software and require manual overrides)

https://www.tenforums.com/attachments/bsod-crashes-debugging/353454d1638278360-batch-files-use-bsod-debugging-upgrade_failure_info.bat

Post share links into this thread using one drive, drop box, or google drive.

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Answer 2

Thanks for your response!

Here are the results from 1, 2 and 3.
https://drive.google.com/drive/folders/1dFdEdjzReHpmmyJ16qGYfzuUihrZCs8U?usp=sharing

Answer 3

Here are the results from 1, 2 and 3.
https://drive.google.com/drive/folders/1dFdEdjzReHpmmyJ16qGYfzuUihrZCs8U?usp=sharing

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