My account is locked

ja 26 Reputation points
2022-10-19T06:15:56.583+00:00

Hi , one of my account is locked, I have this account since January 2022, it was working fine until yesterday , I came to know when I was trying to use powerapp which I have been developing since January. I tried to upgrade it to Pay as you go plan, and now it is locked, I have attached the screenshots please help in blocking it251851-account.png251778-account-locked.png

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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Accepted answer
  1. Dillon Silzer 54,931 Reputation points
    2022-10-19T06:20:08.64+00:00

    Hi @ja

    1) If you have another Admin in your tenant, then have them unlock your account in Admin Center or Azure AD.

    2) If you do not you can either:

    a) Try to contact Azure Support:

    https://azure.microsoft.com/en-ca/support/create-ticket/

    b) Call Global Customer Service Phone Number:

    https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2


    If this is helpful please accept answer.


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