Hi , one of my account is locked, I have this account since January 2022, it was working fine until yesterday , I came to know when I was trying to use powerapp which I have been developing since January. I tried to upgrade it to Pay as you go plan, and now it is locked, I have attached the screenshots please help in blocking it

Hi @ja 1) If you have another Admin in your tenant, then have them unlock your account in Admin Center or Azure AD. 2) If you do not you can either: a) Try to contact Azure Support: https://azure.microsoft.com/en-ca/support/create-ticket/ b) Call Global Customer Service Phone Number: https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 If this is helpful please accept answer.

My account is locked - Microsoft Q&A

Accepted answer

Dillon Silzer 56,681 Reputation points

2022-10-19T06:20:08.64+00:00

Hi @ja

1) If you have another Admin in your tenant, then have them unlock your account in Admin Center or Azure AD.

2) If you do not you can either:

a) Try to contact Azure Support:

https://azure.microsoft.com/en-ca/support/create-ticket/

b) Call Global Customer Service Phone Number:

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

If this is helpful please accept answer.
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ja 26 Reputation points

2022-10-19T06:31:05.497+00:00

I am the only admin on account , so unable to unblock my self. I have tried calling the number and also have created the support request using another account. Thanks for your reply

JamesTran-MSFT 36,541 Reputation points Microsoft Employee

2022-10-21T22:22:28.57+00:00

@ja
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

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Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

ja 26 Reputation points

2022-10-21T23:06:33.577+00:00

Hi , the issue has not been resolved yet I have created support request but no resolution yet for 3 days
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