Azure Custom Question Answering Bot Repeating Numbered Items in Answer

Chunyong (Chuck) Nie 6 Reputation points

In Azure Custom Question Answering, if an answer (either defined by a file or editorial) has numbered items, the deployed QnA bot will unexpectedly repeat Item 1 in the answer. Test button within CQA give the right answer without any repeats. The repeats only happen in the QnA bot once deployed with CQA "Create a Bot".

Sample Bot Response

1) My point 1 content

  1. My point 1 content
  2. My point 2 content
  3. ...
Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
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  1. Chunyong (Chuck) Nie 6 Reputation points

    I found the issue was caused by the short answer feature.
    Solved it by setting "EnablePreciseAnswer" to false on Azure Portal for the bot app.
    Strongly suggest MS disable short answer by default.

    1 person found this answer helpful.