I found the issue was caused by the short answer feature.
Solved it by setting "EnablePreciseAnswer" to false on Azure Portal for the bot app.
Strongly suggest MS disable short answer by default.
Azure Custom Question Answering Bot Repeating Numbered Items in Answer
Chunyong (Chuck) Nie
6
Reputation points
In Azure Custom Question Answering, if an answer (either defined by a file or editorial) has numbered items, the deployed QnA bot will unexpectedly repeat Item 1 in the answer. Test button within CQA give the right answer without any repeats. The repeats only happen in the QnA bot once deployed with CQA "Create a Bot".
Sample Bot Response
1) My point 1 content
- My point 1 content
- My point 2 content
- ...
1 answer
Sort by: Most helpful
-
Chunyong (Chuck) Nie 6 Reputation points
2022-10-24T18:37:43.82+00:00