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I cannot link my Personal Microsoft Learn Account with my University Microsoft Learn Account

Ofir Gilad 6 Reputation points
2022-10-19T23:03:40.677+00:00

When I try to link my accounts by doing the following steps:

  1. Log in to my Personal Account
  2. Select "Settings"
  3. Scroll down to "Account Management"
  4. Click on "+ Add account" under "Linked accounts"
  5. Sign in to my University Account

Nothing happens.

A few days ago, I had a pop up window appearing for linking confirmation,
but I wasn't sure if to accept it, so I have waited for an answer from a Microsoft team member.
Now the pop up window doesn't show anymore and I cannot link my accounts.

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  1. Dave Patrick 426.4K Reputation points MVP
    2022-10-19T23:06:57.617+00:00

    Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
    Merge and transfer certification profiles
    Certification Profile/MCID Assistance
    Certification Profile/Account Linking

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    1 person found this answer helpful.