Synchronize Intune

Dahrel Salud 21 Reputation points

I have done a clean install on my device recently which is synchronize to Intune. Now I cannot sync my account and I'm getting this error.


Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Nick Hogarth 3,436 Reputation points

    That error means:

    User already enrolled in too many devices. Delete or unenroll old ones to fix this error. The user can fix it without admin help.

    Do you have any Device Limits set?

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  1. Crystal-MSFT 42,306 Reputation points Microsoft Vendor

    @Dahrel Salud , Agree with Nick, For this error code "0x80180013", it means the device enroll limit has reached. We can see more error code description during MDM registration from the following link:

    To fix this issue, we can delete , unenroll old devices or increase the Device limit which Nick mentioned.

    Hope it can help.

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