Synchronize Intune

Dahrel Salud 21 Reputation points
2020-09-24T16:25:20.597+00:00

I have done a clean install on my device recently which is synchronize to Intune. Now I cannot sync my account and I'm getting this error.

27744-s2.png

Microsoft Security | Intune | Enrollment
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  1. Nick Hogarth 3,521 Reputation points Volunteer Moderator
    2020-09-24T23:10:56.893+00:00

    That error means:
    DeviceCapReached
    MENROLL_E_DEVICECAPREACHED

    User already enrolled in too many devices. Delete or unenroll old ones to fix this error. The user can fix it without admin help.

    Do you have any Device Limits set? https://learn.microsoft.com/en-us/mem/intune/enrollment/enrollment-restrictions-set#create-a-device-limit-restriction

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  1. Crystal-MSFT 53,991 Reputation points Microsoft External Staff
    2020-09-25T01:48:20.563+00:00

    @Dahrel Salud , Agree with Nick, For this error code "0x80180013", it means the device enroll limit has reached. We can see more error code description during MDM registration from the following link:
    https://learn.microsoft.com/en-us/windows/win32/mdmreg/mdm-registration-constants

    To fix this issue, we can delete , unenroll old devices or increase the Device limit which Nick mentioned.

    Hope it can help.


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