upgrading from window 11 single language to windows 11 pro

En Da 6 Reputation points
2022-10-21T05:33:57.047+00:00

Hi all
I have a problem when I want to upgrade from windowa 11 single language (21H2) to windows 11 pro using the product key. here the error message 0x80070002 appears. please help solving the problem

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Limitless Technology 44,316 Reputation points
    2022-10-24T08:10:45.58+00:00

    Hello there,

    Have you installed all the updates prior to upgrading to PRO?

    Sometimes the error 0x80070002 occurs because the system update process fails, and the Windows Update installation files are corrupted or missing.

    1. Press Windows Key then type CMD right click and run as administrator.
    2. At the Command Prompt, type the command below and press Enter to run a full system scan and have SFC attempt repairs:
      sfc /scannow
    3. Leave the Command Prompt window open until the command completes, which may take some time.
    4. After its done scanning. Try next the dism scan by entering the command below. DISM checks your Windows component store for corruption and automatically fix any problems it finds.
      DISM /Online /Cleanup-Image /RestoreHealth
    5. Allow the command to finish running before closing the Command Prompt window. This may take five to ten minutes. It’s normal for the progress bar to stay at 20 percent for a while, so don’t worry about that.
    6. Restart your PC afterward and try to upgrade to PRO.

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    1 person found this answer helpful.
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  2. Kapil Arya 8,131 Reputation points MVP
    2022-10-21T15:50:57.11+00:00

    Hello,

    See if this guide helps you:

    https://www.kapilarya.com/how-to-upgrade-windows-11-home-to-pro

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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  3. En Da 6 Reputation points
    2022-10-23T01:35:33.797+00:00

    I have entered the product key. but the error 0x80070002 appears.
    what is the solution to fix this error

    253254-picture1.png

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