Cannot create VM

Question

Dear Microsoft Support, May you are willing to give me support because i cannot create an Azure VM Microsoft Windows Server 2019 or nay other Microsoft Server. Everytime when i create a VM i get an error message > see attachment. Question ; may you can help me ? I just want to create a Microsoft Server for test purposes.. Thanks in advance ! Kind Regards, Jarry Verheijen Account login Azure ; jan.valkenburg@centric.eu / please answer on ; j.verheijen@Microsoft Corporation .be

Error message Validation failed.Required information is missing or not valid.

Answer 1

Hi @Valkenburg, Jan ,

the "red cross" is pointing to the Basic tab. There is something missing or invalid on that tab.
Please navigate to the Basic tab and verify the settings. You could also provide a screenshot of the Basic tab content here.

----------

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

Answer 2

Here down below you will find the regarding message on the Basic tab ;

Answer 3

Question ; May i have to buy credits ?
( I suppose that everyone who has an Azure -account he/she also has a standard credit to create / test a VM ?

Answer 4

Hi @Valkenburg, Jan ,

for any reason your subscriptions is disabled.
In a disabled subcription you can't create any resource.
First you have to reactivate your subscription: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-disabled

----------

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

Answer 5

Dear Andres, Thank you for your answer. I reactivate for new subscription.... Looks like i have to subscripe again for new credit... so i have to enter
my bank account details.. . honestly i am not relaxed to enter these private details.... As you know nowadays you cannot trust anybody...
especially not someone you don't know on the other site of the world...
May you know another more safe way to upgrade ? thanks in advance ! Kind Regards, Jan Valkenburg