How to I get my Office 2019 back. 365 has replaced it.

Coach Pop 6 Reputation points
2022-10-24T12:40:54.73+00:00

I own MS Office Pro 2019. 365 has now replaced it. I want 2019 back.

How this happened: I volunteer with a non-profit that uses 365. In order to coordinate calendar, they gave me a 365 email account. When I activated the 365 email in 2019 outlook, 365 replaced my 2019. When I stop helping them with a project, they will naturally cancel my 365 email.

How do I get my 2019 back?

HP pavilion 5i, Windows 11.

Thank you for help in this matter,
Coach Pop

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  1. Dillon Silzer 54,926 Reputation points
    2022-10-24T17:17:30.927+00:00

    Hi @Coach Pop

    You can login to your Microsoft account and re-install Office 2019 (if you purchased it on your Microsoft account):

    See Install Office​​​​​​​ 2019 or 2016 on a PC

    https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-office-2019-office-2016-or-office-2013-7c695b06-6d1a-4917-809c-98ce43f86479

    When you sign in you will need to de-activate your old device to be able to activate your new device (only one device can be activated).

    --------------------------------

    If this is helpful please accept answer.

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  2. Emily Hua-MSFT 27,556 Reputation points
    2022-10-25T02:13:28.41+00:00

    Hi @Coach Pop

    Welcome to Q&A forum ~

    Please go to your Microsoft account dashboard, check whether there is your licensed Microsoft Office Professional 2019.

    If yes, download the OLicenseCleanup.zip file, extract the OLicenseCleanup.vbs script, and run it using elevated permissions. This action can help us clean previous Microsoft 365 Apps licenses and cached account information.

    Then you can follow DillonJS's suggestion, uninstall Microsoft 365 Apps, and re-install Office 2019.

    Any issues, welcome to post back.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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  3. Oskar Shon 866 Reputation points MVP
    2022-11-14T21:35:13.88+00:00

    however about what that information you have up there you should know that 365 works separately from any other versions.
    They can't works in the same OS system in the same time together. That's why when you install 365 standalone version was replaced for good.
    You can download it from MS Web site downloadoffice.getmicrosoftkey.com and use somewhere else or use it when you stop pay for subscriptions.
    If you planed that, you should clean your system from 365 exactly using this uninstaller uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8 you can download.

    Regards.

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