What is the status of resolving the auto log out of Teams Rooms for Android devices?

Cloyd, Trae 1 Reputation point
2022-10-24T15:14:33.12+00:00

There is a write up of the known issues of Teams Rooms on Android devices logging out automatically. See below.
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-rooms-and-devices/signed-out-of-teams-android-devices

However this offers no solutions to resolving it. It only covers the workaround of logging back in.

Microsoft Teams | Microsoft Teams for business | Other
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Kael Yao 37,746 Reputation points Moderator
    2022-10-25T01:49:19.087+00:00

    Hi @Cloyd, Trae

    There are multiple possible causes of this issue.
    For example,

    1. Session/password/token expired
    2. network connectivity
    3. Conditional Access blocking or invalidating the session token
    4. MFA

    You may need to use different methods like capturing network packets to narrow down and further troubleshoot this issue.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.