Azure Site Recovery Infrastructure - Auto update settings is un-healthy - Repair Fails

Question

When I go into the <Recovery Services Vault> => Site recovery infrastructure => Extension update settings I see a message there saying 'Auto update settings is un-healthy' [Repair]. The [Repair] is a button. However when I click on the Repair button it gives the following error:

{
"status": "Failed",
"error": {
"code": "ResourceDeploymentFailure",
"message": "The resource operation completed with terminal provisioning state 'Failed'."
}
}
Tracking ID: 0b06bb55-692b-4f68-a28b-ac6fa1c07bb3
Deployment correlation ID: 5e00b278-b3a7-4fe8-8a5a-b88c0309de94

There isn't much information on the error saying what's causing the error so how can I find out what's causing the deployment to fail?

Answer 1

Hello @OzDownUnder ,

Thank you for reaching out to the Microsoft Q&A platform. Happy to answer your question.

This is a generic error message, there could many different causes for this issue. To help you debug this issue, I am adding some first-hand troubleshooting steps below

1. Please check the state of the VM. It should be up and running without any provisioning failures.
2. Azure VM Guest agent should be running and up to date.
3. Here is ASR TSG for extension related issues, you could follow the steps in this document as appropriate.

When you use Site Recovery to manage updates, it deploys a global runbook (used by Azure services) via an automation account, created in the same subscription as the vault. Each vault uses one automation account. Ensure that the automation account configuration or permissions are not changed as per this doc https://learn.microsoft.com/en-us/azure/site-recovery/azure-to-azure-autoupdate#common-issues-and-troubleshooting

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