2,609 questions
Unable to login to OneDrive in Intune managed computer
Tausif ali khan
1
Reputation point
- Known folder redirection policy is deployed successfully as per intune and one drive shows not logged in,
When I sign in, it circles around and gives the error [2002]
I tried reinstalling one drive, manual vs intune managed app. Repaired M365 apps for enterprise.
Intune support was unable to resolve the issue though. Need help!
Microsoft 365 and Office | OneDrive | For business | Windows
Community Center | Not monitored
46,250 questions
{count} votes
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Dillon Silzer 57,831 Reputation points Volunteer Moderator2022-10-25T20:19:01.85+00:00 Are there any logs in %LocalAppData%\Microsoft\OneDrive\logs that stand out?
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Tausif ali khan 1 Reputation point
2022-10-25T20:41:27.243+00:00 No, when I try to reset it via %localappdata%\Microsoft\OneDrive\onedrive.exe /reset it says cant find the location onedrive.exe
When I run event viewer this is what I get
Faulting application name: OneDrive.exe, version: 22.207.1002.3, time stamp: 0xd385ba85
Faulting module name: FileSyncClient.dll, version: 22.207.1002.3, time stamp: 0x90cf0939
Exception code: 0xc0000005
Fault offset: 0x0000000000198bd5
Faulting process id: 0xb3c
Faulting application start time: 0x01d8e88e7eaba9d0
Faulting application path: C:\Program Files\Microsoft OneDrive\OneDrive.exe
Faulting module path: C:\Program Files\Microsoft OneDrive\22.207.1002.0003\FileSyncClient.dll
Report Id: 8eff5ee3-96d3-4e25-b21c-3d9b1acabe7b
Faulting package full name:
Faulting package-relative application ID: -
Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff2022-10-27T09:00:17.593+00:00 Try to unenroll your device from Intune and check the result.
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Tausif ali khan 1 Reputation point
2022-11-01T20:31:28.18+00:00 I see the logs are here:
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