BSOD Minidump

Wynand Burger 1 Reputation point
2022-10-26T07:55:05.547+00:00

Hi
I was wondering if someone could help me read these minidump files.

I have numerous BSOD since last Monday.

Please assist.

Dump files are located here:
https://1drv.ms/u/s!AioE1cGHnMITgckCsjFuUdKL0ILc6w?e=UZsqwv

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Docs 15,391 Reputation points
    2022-10-26T08:01:23.747+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

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  2. Wynand Burger 1 Reputation point
    2022-10-26T08:39:55.053+00:00

    Uploaded the extract from V2 logger into same folder shared above.

    https://1drv.ms/u/s!AioE1cGHnMITgckesjFuUdKL0ILc6w

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  3. Limitless Technology 44,061 Reputation points
    2022-11-01T17:42:51.65+00:00

    Hello there,

    BSOD can really be painful to users and my first suggestion would be to update all the drivers and the BIOS of your PC.

    You can also troubleshoot all kinds of BSOD from here
    https://support.microsoft.com/en-us/sbs/windows/troubleshoot-blue-screen-errors-5c62726c-6489-52da-a372-3f73142c14ad

    Corrupted system files are one of the possible reasons why this issue is happening. Try the below steps and see if they are helpful

    Press F8 while booting your computer to access the System Recovery options.
    Click Troubleshoot.
    Select Command Prompt.
    Enter the following commands below, then press Enter after each command:
    chkdsk c: /f
    bootrec /fixmbr
    bootrec /fixboot
    bootrec /rebuildbcd
    bcdboot c:\windows /s c:

    Once done with the above commands, restart your computer and see if the problem is fixed.

    If you are willing to analyze the Minidump then you can use Visual studio. More info here https://learn.microsoft.com/en-us/windows/win32/dxtecharts/crash-dump-analysis

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    --If the reply is helpful, please Upvote and Accept it as an answer–

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  4. Docs 15,391 Reputation points
    2022-10-27T05:48:23.48+00:00

    1) Run:
    (bat scripts by design prompt antivirus software and require manual overrides)

    https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat
    https://www.elevenforum.com/attachments/tuneup_plus_log-bat.36285/

    2) The BIOS: BIOS Version/Date Dell Inc. 1.5.0, 2016/04/22

    Upgrade the BIOS: 1.5 > 1.32.3

    https://www.dell.com/support/home/en-us/product-support/product/latitude-e5570-laptop/drivers

    3) Uninstall the Nvidia GPU drivers using Display Driver Uninstaller (DDU)

    Reinstall Nvidia drivers using the Nvidia website

    Make sure that the GPU drivers are clean install and if available install the physx driver.

    https://www.wagnardsoft.com/

    https://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html

    https://www.nvidia.com/download/index.aspx

    3) Run the Dell Automatic update tool:
    https://www.dell.com/support/home/en-us/product-support/product/latitude-e5570-laptop/drivers

    4) Run the Intel automatic update tool:
    https://www.intel.com/content/www/us/en/download-center/home.html

    5) Run HD Tune (free or trial version) (all drives)
    https://www.hdtune.com/
    Post images or share links for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan

    6) Open administrative command prompt and type or copy and paste: (chkdsk ran on 10/26: Correcting errors in the Volume Bitmap. Windows has made corrections to the file system.)

    chkdsk /b /v

    These chkdsk switches can take substantial time to run.
    Run these chkdsk switches overnight while sleeping.

    Run chkdsk /b /v on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E:

    C:\WINDOWS\system32>chkdsk /b /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y

    Reboot as needed.

    Event[10940]:
    Log Name: System
    Source: Ntfs
    Date: 2022-10-26T08:42:57.1120000Z
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: SSenoamadi.ebsint.com
    Description:
    A corruption was discovered in the file system structure on volume C:.

    The exact nature of the corruption is unknown. The file system structures need to be scanned online.

    Event[10956]:
    Log Name: System
    Source: Ntfs
    Date: 2022-10-26T08:50:07.0180000Z
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: SSenoamadi.ebsint.com
    Description:
    A corruption was discovered in the file system structure on volume C:.

    The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x66000000011889. The name of the file is "\Users\FA-Dell-01\EBS International\EBS Africa - Documents\Work\EBSA Fund Administrators\DSV\ROT Transfers\Transfers\Section 14 in\DSV Flexi Retirement Fund\DSV Provident\Mpofu A".

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    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post there is /\ with a number: click = a helpful post
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  5. Docs 15,391 Reputation points
    2022-10-30T15:56:28.83+00:00

    Just checking if there's any progress or updates?

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