RDS Users getting "user is not authorized for remote login" when saving password

Casey Maines 16 Reputation points
2022-10-26T13:20:07.693+00:00

It's a strange situation. Our users are connecting in to an RDS pool using the default Microsoft Remote Desktop Connection app (built-in to Windows - blue icon). This problem just started within that past month. Users have their password saved in the connection and when they try to connect, it gives them the "User is not authorized for remote login" error message. The fix - delete the saved password in the connection, connect again, re-enter the password, and viola, it connects just fine.

We've had users connecting with the password saved for a loooooooong time (years). I have been unable to find anything about this online.

Anyone have any suggestions?

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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