Teams Issues

Question

I've got a MacBook Air and I've downloaded the Teams app and re-downloaded it but every time I sign in it says I don't have a strong enough connection. But, my Wifi is very strong and is working perfectly on any other app. Does anyone have any tips?

Answer 1

Hi @Harris, Sorcha ,

Does anyone else have the same issue in your organization?

Can you login in Teams in web client?

Can you provide screenshot of this error message?
In this case, we recommend you try to change your network environment to see if this issue still persists. (For example, you can switch Wi-Fi to
4G network).

Besides, please check if you have necessary URLs, IP addresses and ports are opened in your firewall or proxy. For specific information on URLs and IPs required for Microsoft Teams, please see the Microsoft 365 and Office 365 URLs and IP Address support article.

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